Job Title: Product Support Specialist

FieldReveal is seeking a Product Support Specialist, responsible for providing industry-leading customer support on all FieldReveal products to FieldReveal customers and internal employees.  The Product Support Specialist is expected to work across several departments to ensure familiarity with the platform and enrich their ability to provide support across all the FieldReveal software offerings. The Product Support Specialist will utilize several platforms to manage and assess customer support responses, effectiveness, and needs. The Product Support Specialist will also work closely with the Customer Success Specialist to identify training and education needs for FieldReveal Platform users.